- Frequently Asked Questions -
We prefer the natural and candid style, is this something you offer?
Yes! We are visual storytellers and draw inspiration from real life, emotions and genuine connections. Our goal is to document your wedding day as it unfolds in a natural and unobtrusive way particularly during your private moments. We are always on the lookout for those personalised details that you have lovingly included in your day because those are important too. When it comes to the couples portraits, we will place you in beautiful light, provide a little bit of direction to make you feel comfortable and relaxed allowing you to fall naturally into each other.
Have you photographed at our venue before?
We love going into a wedding without having any expectations and get pretty excited when we shoot at new places. We have actually found that pre-planning photos or shooting at the same venue over and over again can snuffle creativity. Every wedding day is different especially when it comes to light and weather. We believe it is important to love your photographers work and to trust your team to create beautiful memories for you to look back on.
DO YOU CHARGE FOR TRAVEL?
Yes – For locations such as Newcastle, Central Coast and the Hunter Valley, there are no additional travel fees as we include up to 80km travel from Newcastle per booking. For all other Australian destinations such as Melbourne, Byron Bay, Gold Coast and beyond a travel fee will apply. We love to travel so we like to keep the travel fee as low as we can to make it possible for you to book us anywhere!
DO YOU PHOTOGRAPH INTERNATIONAL WEDDINGS?
YES! Absolutely! We are also happy to offer reduced package prices to help you cover any travel expenses… or even to negotiate swapping payment for flights. We have the travel bug so any excuse to get overseas - we are there!
WHat do we get for our Investment?
We only take on a limited amount of wedding per year, this ensures each couple receives our best and that we stay true to ourselves as artists, creating unique and personal images and films for each couple. You will receive a USB with all your edited photographs in high resolution and access to an online gallery where you will be able to view and download all your photos in high resolution (at a quality suitable for printing). The gallery can be shared with your family and friends. If you choose a package with an album included then this will be designed once you have selected your favourite photos to be included.
How would you describe your style?
We believe there are many different aspects to a wedding day which require a few different styles of photography. We fuse a mixture of photojournalism, portraiture and editorial styles together depending on the time of day. During private moments, we never intrude and have more of a photojournalistic approach while during your bridal portraits we do a mixture of both portraiture and editorial.
Do you have insurance and Back ups?
Yes and Yes! We have 20 million public liability insurance. We take great care in the way we handle your files. All of our images are backed up in real time via dual memory cards and are further backed up via external hard drives after your wedding. In the rare event that we unable to make it to your wedding, a suitable replacement will be found.
TELL US MORE ABOUT YOUR ENGAGEMENT SESSIONS, WHY ARE THEY SO IMPORTANT?
We place a lot of emphasis on taking advantage of your complimentary engagement session if it is included in your collection, they are just so awesome! We not only have the opportunity to get to know each but you will learn lots of helpful tips and tricks on how to get the very best out of your wedding day, you will also get the opportunity to have a ‘dry run’ which hopefully will make you feel more relaxed and confident going into your wedding day. Plus, we will create some beautiful images that will last a lifetime and that you might like to use in the lead up to your wedding day i.e.: save the date etc. Our e-sessions take place between Nelson Bay and the Central Coast other locations which exceed one hour of Newcastle may incur an additional fee based on distance.
Should we get a wedding album?
Heres the thing, the digital age is changing so fast! We are storing our most precious memories on tiny devices and in cloud-based storage which actually makes it less easily accessible and we run the risk of losing them for generations to come. Will you give your children and grandchildren the logins to cloud-based storage in your old age? Throughout history, photos and albums have served as an essential record of a family’s history. Nowhere else can a person find so many authentic photos of relatives and friends engaged in a day full of romance or significant events. While it may be hard to imagine great-grandchildren so far down the road, it is likely that they could one day have your album passed down into their hands. An album is a beautiful, tactile way to remember and share that special day.
WHAT'S THE ADVANTAGE TO HIRING YOU BOTH FOR PHOTO AND VIDEO?
Photographers and videographers need a lot of the same shots, so communication is key. Not getting in each other's shots, letting the other person step in, and being able to know what the other person needs at that moment, all factor into the photos and video footage you’ll be receiving. As a husband and wife team who has worked together for years, this is easy for us! We aren’t out for ourselves and the shot we need, instead, we help each other get the best shots possible. Our work is cohesive, your photos and video footage will all have a similar aesthetic to them. We see light the same and shoot at similar creative angles, so this helps make your end products mesh well.
CAN WE CHOOSE THE MUSIC USED FOR OUR FILM?
All of our packages include fully licensed music, unfortunately, that means we can not legally license your favourite song from the radio due to Australia copyright laws. We use a full service licensing platform which provides a highly curated selection of songs for filmmakers to use in media projects. We are experienced in selecting the best music to suit your story and can guide you through the process. We highly recommend reading through our music licensing blog which can be found here.
DO YOU USE VOICE OVERS IN YOUR FILMS?
We prefer not to rely on a narrative to tell the story of the day. It’s all about the moments for us, and the magic of piecing these together.
WHEN WILL OUR WEDDING FILES BE DELIVERED?
Our turnaround for your wedding is roughly 4-6 weeks and up to 8 weeks during peak wedding season. We also keep your wedding files for a full year after your wedding day.
We love your work, but you are over our budget, can we ask for a discount?
Due to the sheer volume of bookings, we find we do not need to discount. If you ask for a discount, it becomes obvious to us that we are not a good match. We are interested in offering our clients with the best images, films, service and products, and that, like everything, comes at a price. We take great pride in the experience, the results and the service that we offer to all of our valued clients.
WE WANT TO BOOK, WHAT IS THE NEXT STEP?
Great! We will send you a booking form and contract to review and complete. A $1000 non-refundable retainer is also due at the time of booking. This amount is deducted from the final balance and is non-refundable as it guarantees your wedding date. You can pay the balance in one go or in instalments as long as the final balance is paid in full no later than 30 days prior to your wedding day. We accept credit card or direct debit.